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“Name badges are essential for any customer-facing hospitality role, but ordering them is often a cumbersome process. With E Group, ordering name badges is streamlined and simple, allowing our clients to focus less on logistics and more on driving home the positive results of engaging their clients.” -- Ruth Dean, Vice President of Business Development for Hospitality

Imagine this scenario: You’re a property manager at a large resort with many staff. After returning home, a guest calls to praise a concierge who went above and beyond in customer service. The guest wants you--the manager--to know how much she appreciated that concierge and asked you to relay the message. But there’s one problem: she doesn’t know his name.

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Ruth Dean is the Associate Vice President of Hospitality at E Group. She’s passionate about fitness, mindful eating, and dogs. Ruth has been with E Group for over 25 years, is married to Pat Dean, and has 3 college-aged kids and 2 dogs. She's an alumnus of Shippensburg University and member of Grace Covenant Church in Chantilly, VA.

In 2017, more than 75% of Americans owned a smartphone, 73% had home internet access, and 69% were active social media users. Once you take a minute to digest those figures--which are a staggering increase from the previous decade--you’re likely to have the same reaction as us: Wow.

The ways we communicate are changing--rapidly. Smartphones and social media are omnipresent in our lives, and as a result, they’ve permeated the workplace. Today, it’s entirely common (if not expected) for companies to be active on social media, and platforms like LinkedIn are the go-to place for professional networking. It’s also popular to use internal social media platforms for private company matters, like sharing news and events, sending instant messages, and recognizing coworkers.

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Amy Dagliano is a creative, a visionary, a writer, a leader, a businessman, a culture changer, and an idea generator. As Creative Marketing Director at E Group, Amy uses her passion and creativity to design innovative promotional content internally for E Group and externally for client programs. She's well known for thinking outside of the box and translating a simple idea into an inspiring reality.

“Simply put, people — Millennials most of all — want the companies they buy from to practice business sustainably and ethically.” -- Forbes

 

These days, travelers expect more from the hospitality brands they choose to stay with and dine at. Ethical practices--sustainability especially--are a growing priority for travelers, and they should be a priority for hospitality brand and property managers, too.

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Amy Dagliano is a creative, a visionary, a writer, a leader, a businessman, a culture changer, and an idea generator. As Creative Marketing Director at E Group, Amy uses her passion and creativity to design innovative promotional content internally for E Group and externally for client programs. She's well known for thinking outside of the box and translating a simple idea into an inspiring reality.

Over 1 billion people in 192 countries observe Earth Day every April 22nd, known globally as International Mother Earth Day. Wisconsin Senator Nelson started Earth Day in 1969 with a simple goal: to raise awareness and spark change for our environment. Make it a better and more eco-friendly place to live for generations to come. And now, Americans are more in tune than ever with the impact we have on our environment.

From a business perspective, embracing Earth Day and its teachings simply makes sense. Younger generations, especially Millennials and Gen Z, own the future of our consumer market-- $1.4 trillion in annual spending by 2020, to be exact--and they’re buying eco-friendly. As hospitality brand and property managers, you’re sure to crave a share of that spending.

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Ruth Dean is the Associate Vice President of Hospitality at E Group. She’s passionate about fitness, mindful eating, and dogs. Ruth has been with E Group for over 25 years, is married to Pat Dean, and has 3 college-aged kids and 2 dogs. She's an alumnus of Shippensburg University and member of Grace Covenant Church in Chantilly, VA.

Sip a coffee, pop into a meeting, hop on a conference call, type a report, answer an email, sip another coffee, repeat. Sound familiar? Probably. How can office-bound working professionals switch up this Monday to Friday routine and renew their passions for work?

Team building might be your answer. As you probably know, the concept of team building is simple: finding fun ways to bond with your coworkers and ultimately form a stronger team dynamic. Team building activities vary significantly and might include experiences such as working together to build a lego skyscraper and going to happy hour after work. Often implemented by HR professionals and managers, benefits of team building in the workplace are enormous. Stronger teams make a stronger workplace.

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Amy Dagliano is a creative, a visionary, a writer, a leader, a businessman, a culture changer, and an idea generator. As Creative Marketing Director at E Group, Amy uses her passion and creativity to design innovative promotional content internally for E Group and externally for client programs. She's well known for thinking outside of the box and translating a simple idea into an inspiring reality.

Millennials are hard to read. Working with them, selling to them, earning their loyalty -- it’s what we’re all talking about these days. I get it. After all, I raised a few Millennials of my own, and they’re so different from any generation we’ve seen before. Frankly, I like working with them. Not only are they curious and efficient, but they teach me a lot, too. And not just how to use my iPhone!

My clients in the hospitality world, however, are stressed. The idea of recruiting Millennials, hiring them, training them, working with them, retaining them -- the nerve-racking list goes on and on. So, let’s dial it back for a minute, and start at the very beginning: how hospitality companies can attract Millennial workers.

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Ruth Dean is the Associate Vice President of Hospitality at E Group. She’s passionate about fitness, mindful eating, and dogs. Ruth has been with E Group for over 25 years, is married to Pat Dean, and has 3 college-aged kids and 2 dogs. She's an alumnus of Shippensburg University and member of Grace Covenant Church in Chantilly, VA.

The seven year itch: it’s a term some of you may have heard before. Usually, it refers to the antsy feeling people might develop after seven years in a romantic relationship. Even if you’re perfectly happy and satisfied, you might begin to crave something new. It’s normal. But there’s another crucial relationship you shouldn’t forget about: the one you have with your career.

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Jenn Ventura is an account manager and idea generator for hospitality clients like Marriott, Hyatt, and Hilton. She is passionate about brand engagement. Jenn's main focus is on strategic sourcing and program implementation for key clients at E Group.

Every June, the National Safety Council (NSC) observes National Safety Month to remind American workers and employers how vital workplace safety truly is. With more than 2.9 million workplace injuries that occur every year (source: The Bureau of Labor Statistics), maintaining a high standard of worker safety isn’t just something you should focus on in June. It should be a priority all year long. January is the perfect time to start. 

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Rachel Niebeling, our Director of Workforce Engagement and Performance Management, is a Certified Recognition Professional dedicated to building best practice engagement programs. Her passion lies in making your work day better.

Promotional products are everywhere. Whether you realize it or not, you probably cross paths with them everyday, multiple times a day. Your favorite ballpoint pen that has Hilton Times Square Hotel and its logo printed on it: promotional product. A tote bag slung over a passerby’s shoulder, donning the UberEATS logo: promotional product. Logo-clad lanyards handed out at your last corporate conference: promotional product. They’re everywhere.

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Christina Germano is the Content Marketing Manager for E Group. She's passionate about health and travel, and she loves cooking, yoga, and reading Harry Potter. Christina is an inbound marketer and a proud journalism and political science alumna of the University of Maryland, College Park.

There are 8.4 billion connected “things” in 2017. Devices now outnumber the world’s human population. According to Gallup, 43% of employees report telecommute opportunities at work and 37% of employees say they would change jobs for one that offered them the ability to work where they want at least part of the time.

Cloud-based systems and the Internet of Things (IoT) enable employees to work from virtually everywhere. So how can managers better engage remote employees? We’ve got five tips on just that!

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Rachel Niebeling, our Director of Workforce Engagement and Performance Management, is a Certified Recognition Professional dedicated to building best practice engagement programs. Her passion lies in making your work day better.

Last year, 80% of American workplaces celebrated the holidays in some way. Office holiday parties, secret Santa exchanges, and year-end recognition for a job well done are beloved traditions in many offices. But if the mere thought of giving holiday gifts to colleagues and clientsmakes you break out in a nervous sweat, you aren’t alone.

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Christina Germano is the Content Marketing Manager for E Group. She's passionate about health and travel, and she loves cooking, yoga, and reading Harry Potter. Christina is an inbound marketer and a proud journalism and political science alumna of the University of Maryland, College Park.

It’s the most wonderful time of the year. And throughout the working world, companies are gearing up to say ‘see ya later’ to 2017 and start the new year on a positive note. You know what that means: office holiday celebrations. Throwing a memorable office holiday celebration is no small task, and many HR managers and leaders might wonder, Should we even celebrate the holidays at work? If so, how can we celebrate in a way that will positively impact our employees and culture?

The short answer is yes. You should celebrate holidays at work, and it can be done in a way that leaves a lasting, happy impression on your workplace. And here’s the good news: Throwing a memorable office holiday celebration doesn’t require an enormous budget, tireless planning, or even a theme tied to any specific holiday (i.e. Christmas). All it takes is a commitment to making your employees feel appreciated during the holidays.

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Christina Germano is the Content Marketing Manager for E Group. She's passionate about health and travel, and she loves cooking, yoga, and reading Harry Potter. Christina is an inbound marketer and a proud journalism and political science alumna of the University of Maryland, College Park.

Picture this scenario: You’re a loyal customer of Hotel Brand X and a star member of their rewards program. It’s late December, and you’re traveling cross country for the holidays. You’ve just weathered clogged highways, chaotic airports, and a snow storm, so by the time you arrive at Hotel Brand X, your mood is far from festive. But then you walk into your hotel room, where you find a small gift basket and a note: “Thanks for being such a loyal guest at Hotel Brand X. Happy holidays from our family to yours.” And suddenly, it feels like the holidays again.

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Ruth Dean is the Associate Vice President of Hospitality at E Group. She’s passionate about fitness, mindful eating, and dogs. Ruth has been with E Group for over 25 years, is married to Pat Dean, and has 3 college-aged kids and 2 dogs. She's an alumnus of Shippensburg University and member of Grace Covenant Church in Chantilly, VA.

It’s never too early to start holiday shopping. As you sip on one final pumpkin spice latte and greet trick-or-treaters at your door, remember that the holidays aren’t far behind. It’s the marathon season of gift-giving, shopping, and celebrations. Are you ready for it?

Don’t panic. Even if you’re not ready, your friends at E Group are. Every year, the branding and gift-giving experts at E Group review popular trends from the past year and create a guide to giving holiday gifts to colleagues and clients (or any other work-related function). In this particular blog, we’ve curated a list of the best holiday themed gifts for associations and nonprofits. Here, our clients in the associations and nonprofit industry can find the perfect gift for everyone on their list and also discover the year’s best items to add to your organization’s product lineup.

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Christina Germano is the Content Marketing Manager for E Group. She's passionate about health and travel, and she loves cooking, yoga, and reading Harry Potter. Christina is an inbound marketer and a proud journalism and political science alumna of the University of Maryland, College Park.

Halloween is just around the corner, and 2017 is gearing up for its final curtain call of the year: the holidays. It’s the season of shopping, celebrating, and gift-giving galore, and I’m already beginning to get anxious about finding the perfect gift for everyone on my list: My kids, husband, parents, and friends, and--perhaps most challenging--my clients and colleagues.

In the business world, it’s common to gift our colleagues and clients in light of the holiday season. And take it from someone who knows: Knowing how to choose a holiday gift for your client or colleague while following office gift giving etiquettecan be tough. Do they celebrate Christmas? Can they legally accept a gift? Did I choose something too personal, or simply too generic? Questions and confusion swirl your mind, and soon enough you’re standing paralyzed in an aisle filled with tinsel and talking Rudolphs, totally unsure of what to buy. We’ve all been there.

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Ruth Dean is the Associate Vice President of Hospitality at E Group. She’s passionate about fitness, mindful eating, and dogs. Ruth has been with E Group for over 25 years, is married to Pat Dean, and has 3 college-aged kids and 2 dogs. She's an alumnus of Shippensburg University and member of Grace Covenant Church in Chantilly, VA.

In 2013, the gamification industry generated about $420 million nationwide, and by 2018, that figure is expected to skyrocket to $5.5 billion. These figures come from a recent study by MarketsAndMarkets, which points out that the roots of gamification -- rewarding people with points and prizes, like in a game -- aren’t a new concept at all. But with the explosion of smartphones, social media, and other digital technology, gamification has now morphed into a powerful tool used by employers and marketers alike in order to motivate human behavior.

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Christina Germano is the Content Marketing Manager for E Group. She's passionate about health and travel, and she loves cooking, yoga, and reading Harry Potter. Christina is an inbound marketer and a proud journalism and political science alumna of the University of Maryland, College Park.

Halloween is just around the corner. Every year it sneaks up on me, marking the unofficial start to the holiday season. You know what that means: celebrations. And you shouldn't have to limit those to outside of the office. 

All over the world, companies are focused on ending 2017 on a positive note. Many are also focused on answering this question: Should we celebrate the holidays at work? If so, how can we celebrate in a way that will positively impact our employees? Luckily, your friends at E Group have some favorite unique office holiday party ideas in our arsenal to share with you and to hopefully answer these questions.

As you might know, E Group’s employee engagement and recognition experts are passionate about making the workforce happier and more engaged. So, let’s combine two of our favorite things--holiday parties and employee engagement--and explore how to celebrate them both during the holidays.

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Christina Germano is the Content Marketing Manager for E Group. She's passionate about health and travel, and she loves cooking, yoga, and reading Harry Potter. Christina is an inbound marketer and a proud journalism and political science alumna of the University of Maryland, College Park.

Every year, American employers combined lose an estimated $37.5 billion simply because their employees don’t understand their roles. This staggering, yet avoidable reality is often a result of poorly-planned new employee orientation and onboarding. Without ensuring that new employees have a smooth transition into your company, they can’t possibly perform to their fullest potentials. So, let’s explore how your company can avoid adding to this $37 billion deficit.

As an employer, your new hire’s first few days are crucial; they set the stage for your relationship to either flourish or flounder going forward. This is where the importance of employee onboarding programs truly comes to light, and unfortunately it’s where employers, HR leaders, and other members of recruiting/onboarding programs fail very often. At E Group, we’ve discovered a vital connection between onboarding and employee engagement in our work with Fortune 1000 companies, government agencies, and the like, and we’re here to help.

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Christina Germano is the Content Marketing Manager for E Group. She's passionate about health and travel, and she loves cooking, yoga, and reading Harry Potter. Christina is an inbound marketer and a proud journalism and political science alumna of the University of Maryland, College Park.

At 75.4 million Americans strong, Millennials are the largest generation in the nation, having eclipsed the 74.9 million Baby Boomers as of 2015. And they’re growing up fast. As the youngest Millennials currently hover around 18 to 20 years old (depending on which definition of “Millennial” you accept), this oft-debated generation is in the throes of early adulthood and professional life.

In the associations and nonprofit world, Millennials demand the attention of your member engagement programs. It’s crucial to understand what Millennials look for in an association and in life more generally, and luckily there’s an enormous body of research highlighting exactly that. Convenience, technology, value, health, and professional growth -- just to name a few -- top the list of Millennial priorities. So, what does this mean when trying to attract and retain Millennial association membersand ultimately increasing non-dues revenue?

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Christina Germano is the Content Marketing Manager for E Group. She's passionate about health and travel, and she loves cooking, yoga, and reading Harry Potter. Christina is an inbound marketer and a proud journalism and political science alumna of the University of Maryland, College Park.


A recent workforce engagement study says employers lose a combined $37.5 billion per year to low productivity and turnover -- simply because employees don’t understand their jobs. In addition, 22% of turnover takes place within the first 45 days of employment.

The hospitality industry is no stranger to high turnover. As of 2016, the average industry turnover rate is 72.9%, according to the Bureau of Labor Statistics, and it remains one of the most turnover-prone sectors in the world. As a newcomer, it’s crucial to begin learning the ins-and-outs of your role right away, but that can only happen with effective onboarding plans for new hospitality employees.

It’s not all bad news though, since the recent influx of social media in the workplace opens new doors for fun, creative, and effective onboarding plans for new hospitality employees, and many top industry brands -- Marriott, Hyatt, and Hilton, to name a few -- have taken note.

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Christina Germano is the Content Marketing Manager for E Group. She's passionate about health and travel, and she loves cooking, yoga, and reading Harry Potter. Christina is an inbound marketer and a proud journalism and political science alumna of the University of Maryland, College Park.

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